To report incidents or other building related measures

The subdivision Control Center (LST) and the Alarm Control Unit are operating a 24/7 hotline. Please use this hotline for any emergencies, incidents or other related matters and requests such as performance requirements regarding building related issues.

Please call us immediately in case of urgent incidents or emergencies.

In all other cases please use the web form within our ticket system.

With the help of the web form you can easily, comfortably and conveniently report malfunctions and requests online 24/7 and check the current processing status of a ticket.

Please note that the use of the web form is reserved exclusively for KIT staff and partners.

Registration is necessary for the use of the web form. Please indicate:

  • User ID: Enter your KIT e-mail address or your KIT account
    (e. g. max mustermann@kit edu, ab1234@partner kit edu or ab1234)
  • Password: Enter your KIT password

Tickets are processed on weekdays from Monday to Friday by the staff of the Control Center.

If required, you can download a quick guide to the web form in our Link- und Downloadcenter.









Head of Control Center


Timo Prestel
Campus North
Building: 0141, Room: 237
Hermann-von-Helmholtz-Platz 1
76344 Eggenstein-Leopoldshafen
Phone: +49 721 608-26334
E-Mail: timo prestel does-not-exist.kit edu