The Facility Services (FASE) department serves as the central point of contact for all inquiries, requests, and incident reports related to the Facility Management (FM) business unit.
It is divided into three teams, which collectively contribute to the fulfillment of our responsibilities:

• Receiving incident reports and service requests regarding buildings and building services equipment, and forwarding them to the appropriate trade or department
• Answering a wide range of day-to-day work-related questions, such as locating the appropriate contact person. The central switchboard plays a key role in this by gladly answering all external and internal inquiries to the best of its ability or referring them to a qualified contact person
• Modernization, repair, and maintenance of buildings and technical systems
• Implementation of measures to preserve and enhance the value of existing properties